HP LaserJet 107a Mono Printer

Additional
Print Technology	Laser
Resolution	Print resolution Black (best): Up to 1,200 x 1,200 dpi; Technology: ReCP
Print speed	Black (A4, normal) Up to 20 ppm
Connectivity	USB 2.0 High-speed
Includes	HP Laser 107a Printer; Preinstalled introductory HP Laser Black print cartridges (500 pages); Setup guide; Reference guide; Regulatory statements flyer; Power cord
Warranty	One-year limited hardware warranty; For more info please visit us at https://www.support.hp.com
Cartridge Type	HP 106a original black 1 pcs
Functions	Print
Media	Custom (metric): 76 x 127 to 216 x 356 mm ; Supported (metric): A4; A5; A5 (LEF); B5 (JIS); Oficio; Envelope (DL, C5); 76 x 127 to 216 x 356 mm
Memory	Standard: 64 MB; Maximum : 64 MB

This returns policy forms part of our standard terms and conditions of use.

Warranty support - computers and electronics

All computers and electronic products sold on Print & PC carry their full manufacturer's warranty as stipulated by the official South African distributor, unless otherwise stated. Products under warranty are sent to the relevant supplier or manufacturer for repair or replacement. Such manufacturer guarantee is restricted to the costs of repair or replacement of faulty goods or refund of the purchase price at the sole discretion of Print & PC and its suppliers after investigation and/or testing of goods.

Guarantees are immediately null and void if equipment has been tampered with, warranty stickers have been removed, and seals on equipment have been broken by anyone other than the suppliers or manufacturer’s representative. No writable media such as CD-R, CD-RW, DVD-RW may be returned under an electronic hardware manufacturer guarantee.

Please note that we conform to the Consumer Protection Act (CPA) of South Africa, and as such there is no general right of return. If you have a change of mind and would like to return your purchase, we may be obliged to charge you a 25% handling fee.

 

Faulty products

If a product is faulty, you need to let us know within 30 days of receiving it, and before returning it to us. We will gladly make arrangements for the faulty product to be returned to us for testing. If no fault is found, the product will be returned back to you and a R350 assessment fee will be charged. Should the unit prove to be faulty, depending on the fault and the product supplier, we may send the unit in for repairs or alternatively we may offer you a replacement unit.

Notwithstanding the circumstances, if you discover that a product is faulty, and it is over our 30 day return period but it is less than 6 months from the time you received it, we will make arrangements for the faulty product to be returned to us for testing. If no fault is found, the product will be returned back to you and a R350 assessment fee will be charged. Should the unit prove to be faulty, depending on the fault and the product supplier, we may send the unit in for repairs, or offer you a replacement unit, or offer a refund.

Please check all products delivered to you and do NOT accept delivery of any product that is visibly damaged. Should you accept a product and only later discover that the product is damaged, you need to report this to Print & PC within 24 hours, so that we can assess if the product damage occurred post-delivery.

Faults resulting from normal wear and tear, including products that have been damaged or altered in any way either by you, or anyone that is not an employee of Print & PC or the product's manufacturer, will not result in any product repair, replacement or refund.

Due to illegal copyright infringements caused by the illegal copying of data, faulty CDs, DVDs, videos, audio tapes, software, games and printer consumables, will only be replaced with another copy of the same product and will not be refunded.

Returns

Non- defective Products- Right to “cool off”:

Products which are NOT defective or damaged or which you found to be unsuitable, can be returned to HP within 10 (ten) workings days from date of delivery, provided that the Products have not been opened and the packaging is in its original condition and you are able to produce the original invoice/ credit card/ debit card slip as proof of purchase. You are then entitled to cancel the sale of the Products in terms of Section 44 of the ECT Act within 10 (ten) working days after your receipt of the Products and to obtain a full purchase price refund, subject to being charged a 5% (of the retail price) fee in respect of return and handling charge to non-defective returns that have not been opened and remain in the original packaging. Print & PC can hold you liable for any damage caused to the Products whilst it is in your possession. Unfortunately, should the product be opened or used in any way, a 25% fee (of the retail price) will be charged accordingly.

If in the case you wish to return your purchase and it is over our 10 working-day return period and is less than 6 months from the time you received it, we will gladly collect and provide you with a refund, minus an admin fee of 5% of your total order value, provided the product is in its original condition and original packaging, and has not been opened or used in any way. Unfortunately, should the product be opened or used in any way, you may not return the product to us nor can we offer you a refund.

No returns, refunds or exchanges will be accepted 6 months after the date of purchase.

Software, Consumables, CD’s, DVD’s and Games

All software, consumables (such as ink cartridges), CD’s, DVD’s and games purchases cannot be returned, exchanged or refunded unless found faulty within the return policy period as stated.

Please ensure that all software, consumables, CD’s, DVD’s and games are compatible with your current hardware, operating system and/or console before purchasing online, as Print & PC cannot be deemed responsible for system incompatibilities. If you are unsure about a product's compatibility, please visit the manufacture's official website, alternatively if the system requirements are not available online you are welcome to contact our call centre for assistance or confirmation.

Vouchers

If a gift voucher is lost or stolen and the funds spent, Print & PC cannot be held liable. It is important to treat all physical gift cards as cash. If a gift card is lost and the funds have NOT been spent, we can transfer the funds to a new card and you will be charged for delivery of that card, including a 10% handling fee of the total value of the funds loaded onto the original card.

Special offers and demo products

If you would like to return a product purchased on “special” and such product price is still valid, let our customer service team know within 10 working days and we will gladly collect and provide you with a refund to the amount it was purchased at, minus an admin fee of 5% of your total order value, provided the product is in its original condition and original packaging, and has not been opened or used in any way. Unfortunately should the product be returned to us and has been opened and/or used in any way, we will offer you a refund however you may be liable for a 25% (of the purchase price) handling fee.

Should you wish to return a product purchased on “special” and such product is no longer available at this sale price, let our customer service team know within 10 working days and we will gladly collect and provide you with a refund to the amount it was purchased at, minus a admin fee of 5% of your total order value, provided the product is in its original condition and original packaging, and has not been opened or used in any way. Unfortunately should the product be returned to us and has been opened and/or used in any way, we will offer you a refund however you may be liable for a 25% (of the original purchase price) handling fee.

Please note that if you have purchased a demo unit, we are unable to give you a refund. All demo units are tested before going on sale. Should the product be faulty, you need to let us know within 10 working days of receiving it, and before returning it to us. We will gladly make arrangements for the faulty product to be returned to us for testing. If no fault is found, the product will be returned back to you and a delivery fee will be charged. Should the unit prove to be faulty, we will send the unit in for repairs. No refunds or exchanges are offered on demo units.

Products shipped in error

If you receive a product that is different to the one you ordered, you need to contact us within 24 hours of receiving it. We will make arrangements for the product to be returned to us and for the correct product to be delivered to you as quickly as possible. If the incorrect product is delivered to you, do not remove the product from its original packaging, open or use the product in any way. If the product is opened or use in any way and is not in mint condition, you may be liable for a 25% (of the original purchase price) handling fee.

Under no circumstances will Print & PC be held liable for any damage arising from any misuse or abuse of the goods, including any data loss whatsoever from storage media returned for exchange or repair.

Where the Product was repaired, Print & PC offers a 3 (three) month warranty on the repairs.

Delivery Information

Delivery of the Products

We are doing our best to process and ship your order as soon as possible. We are however experiencing a combination of delays due to the Covid-19 lockdown. The couriers are not working at full capacity as well as our Suppliers and distributors are working with limited staff. We are also experiencing extremely high email and call volume which may result in us not being able to reply straight away but rest assured we are working tirelessly in the background to ship all orders as fast as we can. We, as always, truly value your business and appreciate your patience and support over these difficult times.

 

The anticipated time of delivery of any Products via the Website shall be indicated at the time that any order is accepted by us.

For all orders follow the below delivery estimates. Please note that these estimates are based on stock availability and are subject to the receipt of your payment in our bank account.

JHB Delivery Estimates:

Day order placed	Time order placed	First possible delivery day
Monday-Friday	Before 11am	2-4 working day delivery
Monday-Friday	After 11am	3-5 working days delivery
Saturday & Sunday	Any time	3-5 working days delivery

 

CPT Delivery Estimates:

Day order placed	Time order placed	First possible delivery day
Monday-Friday	Before 11am	3-5 working day delivery
Monday-Friday	After 11am	3-6 working days delivery
Saturday & Sunday	Any time	3-6 working days delivery

 

DBN Delivery Estimates:

Day order placed	Time order placed	First possible delivery day
Monday-Friday	Before 11am	3-5 working day delivery
Monday-Friday	After 11am	3-6 working days delivery
Saturday & Sunday	Any time	3-6 working days delivery

 

Other Outlying Area Delivery Estimates:

Day order placed	Time order placed	First possible delivery day
Monday-Friday	Before 11am	3-6 working day delivery
Monday-Friday	After 11am	6 working days delivery
Saturday & Sunday	Any time	6 working days delivery

 

• No deliveries will be made on public holidays and during weekends.
• Delivery is subject to stock availability at the time with distributors and is dependent on geographical location.
• Delivery estimate will commence from when payment is reflecting in our bank account and not from time of order.
• Next business day delivery means that delivery will take place before 5:00 pm the following business day only once payment has been received.
• Subject to the client placing and paying for an order before 11:00 am during working hours.
• All orders 10kgs and more, will be delivered via road freight and delivery is estimated at 4 working days.

 

Our delivery partner is DSV. DSV can ship to any physical address within South Africa but unfortunately can't ship to Postal boxes.

We hold stock of some items but other items we order from suppliers.

We will only start processing your order once we have received your payment in our account. Please note stock availability may fluctuate until then and on the odd occasion the supplier may run out of stock.

We will process your orders as quickly as possible. Orders placed on weekends or holidays are processed the following business day.

 

Special Orders

Certain special orders, including custom products, special configurations, and build to order PCs, require varying order lead times.

 

Delivery Rates

All orders will be delivered free of charge nationwide;

 

Late Delivery:

If a Product purchased from Print & PC is not delivered within the agreed delivery period, or where no specific period was agreed, within 30 days after having purchased the Product, the ECT Act entitles you to cancel such sale on 7 (seven) days’ notice to Print & PC by phoning 062 xxxxxx. Should the Product purchased be unavailable, Print & PC shall notify you and issue a full refund within 30 (thirty) days after such notice.

 

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